Home Health Care Frequently Asked Questions

A home health agency provides healthcare services to eligible patients in their homes. Depending on a patient's needs and plan of care, services may include skilled nursing, physical therapy, occupational therapy, speech therapy, home health aides, medical social services, wound care, and other skilled home health services. You can explore our home health care services to learn more about the care we provide.

Eligibility for home health care depends on a patient's medical needs, payer requirements, and plan of care. For Medicare-covered home health care, patients generally must be under the care of a physician or allowed practitioner, need qualifying skilled services, receive care under an established plan of care, and meet Medicare's homebound requirements. Our team can help you understand the eligibility process and next steps. CLICK HERE to Contact our team to verify eligibility.

Medicare may cover eligible home health services when Medicare's coverage requirements are met. Covered services can include part-time or intermittent skilled nursing, physical therapy, speech-language pathology, continued occupational therapy, and certain home health aide and medical social services when applicable requirements are satisfied. Eligibility and coverage depend on the patient's circumstances and plan of care.

Learn more about Medicare home health care or contact us to verify eligibility.

The Home Health Agency works with Medicare and other insurance coverage options. Coverage, eligibility, authorization requirements, and patient responsibility can vary by payer and plan. Contact our team with your insurance information so we can help determine whether your home health services may be covered.

Home health care commonly involves an order and plan of care from a physician or other allowed practitioner, particularly when Medicare coverage is involved. Requirements can differ depending on the patient's coverage and circumstances. If you're a patient or family member, contact our team for help getting started. Healthcare professionals can use our physician referral process to refer a patient.

To get started with home health care services, contact our team by phone or through our website. We'll help you review your needs, eligibility, insurance information, and referral requirements and coordinate with your physician or healthcare provider when necessary.

Yes, certain types of wound care can be provided in the home when clinically appropriate and included in a patient's plan of care. Home health nurses may provide services such as wound assessment, monitoring, dressing-related care, patient and caregiver education, and coordination with the patient's physician according to the ordered plan of care. Learn more about our wound care at home services.

Yes. Home physical therapy can help eligible patients work on mobility, strength, balance, safety, and functional independence without having to travel to an outpatient clinic. Treatment is based on the patient's individual needs and prescribed plan of care.

The Home Health Agency provides home health care throughout Los Angeles County, Orange County, Ventura County, Riverside County, San Bernardino County, and San Diego County. Service availability may vary by location, staffing, and the type of care needed. Contact The Home Health Agency to confirm availability in your area

Yes. Physicians and other healthcare professionals can contact The Home Health Agency to discuss a patient referral and the appropriate home health services. Our team can help review the patient's needs, service area, insurance information, and required referral documentation. Visit our Physician Referrals page for referral instructions.